Guaranteeing the security of information systems

Invariably, much of the information that every public body holds is highly confidential. Often this applies to its stakeholders’ and employees’ personal data, and commercially sensitive material. The protection of data from unauthorised access is therefore an important priority for information systems throughout the public sector.

Because public bodies’ databases hold large quantities of sensitive information, and because their systems often enable essential e-government teleservices and teleprocesses, the need for effective security is paramount.

Threats come in two main forms. First, malicious attacks on the system itself in the form of viruses and hacking must be repelled. It is important to recognise that such attacks can be launched from within the organisation by a disaffected staff member as well as from outside. And secondly, unauthorised access to all sorts of confidential data must be prevented.

NextiraOne solutions are based on the five essential elements of security:

• access control: protecting against unauthorised access,
• authentication: identity checks,
• confidentiality: protecting against unauthorized access to information,
• integrity: preventing third parties from altering outgoing messages,
• availability: guaranteeing the availability of the enterprise network.

For NextiraOne, security is not just a question of protecting ICT systems; It is also about protecting staff as they go about their work. Some citizen-facing public sector workers are increasingly likely to be the subject of assault or intimidation. They can be protected by the following measures

1. Panic buttons can be strategically placed at hot spots around the premises where assaults are most likely to occur. These are wired into the network and instantly inform security personnel and nearby colleagues of the location of the alert.
2. High-risk staff can be issued with portable personal alarms that at the touch of a button instantly inform security personnel and nearby colleagues by SMS or automated voice message of the need for urgent assistance. That message includes the location of the incident.
3. Video surveillance cameras can be used to protect both people and property across all a public body’s sites.
4. All events can be logged and video surveillance footage stored on secure servers.