Healthcare

Most healthcare professionals are extremely dedicated but it is possible to give them the tools to work smarter. Any hospital or clinic that does so can expect to see higher job satisfaction and morale among staff, increases in efficiency and productivity, enhanced patient experiences, and – most importantly – improved clinical outcomes.

Technology can make a real difference to standards of patient care and to the efficiency and morale of staff. It can reduce waiting times, increase the accessibility of key professionals and improve medical provision. Often, though, the pressures of legacy systems and limited resources make it difficult to realise technology’s promises. However, NextiraOne has worked with thousands of hospitals and clinics across Europe, and knows how to overcome these barriers to progress. We have learnt to deploy solutions that meet the particular needs of each modern healthcare provider. And, of course, we bring to every clinical environment the same unrivalled technical skills, experience and expertise that all our public and private sector customers enjoy.

Freer flowing communications	Thanks to NextiraOne, some healthcare institutions have already deployed the communications tools that modern business people use routinely. They are already enjoying many benefits. Patients, relatives and colleagues spend less time on hold. With automatic attendant services, numerous switchboard operators, receptionists, assistants and secretaries are freed-up for more productive work. And doctors and nurses are able to spend more of their ‘down time’ (when they are walking around the building; not when they are professionally engaged) fielding calls or responding to voice mail. All of this saves costs, boosts patient satisfaction, and makes healthcare professionals more available and responsive to those for whom they provide care.
Healthcare staff productivity tools	Information and communications technology (ICT) can help healthcare staff to work smarter and leave them with more time for patient care. Today NextiraOne is delivering solutions that enable clinical staff to access patient information online and in real time using tablet PCs and laptops. So, X-rays and lab results can be securely stored online and authorised professionals can view them as soon as they are available – and from wherever they happen to be.
Patient hospitality services	Boredom is a huge problem for patients and can adversely affect their recovery. Today, it can be greatly relieved by bedside terminals that deliver a wide rage of personal entertainment, communications and stimulation directly to each patient. Services can include television, video-on-demand, telephony and Internet access. Medical personnel can also use terminals to access securely password-protected medical records.
Protection of people and assets	Hospitals face many serious security issues. Staff members in accident and emergency departments in particular risk abuse and assault. Pharmacies and medication trolleys can be targets for drug abusers. Patients’ personal property can be all too easily stolen. Some vulnerable and confused patients tend to wander away from the safety of their wards. Current technologies offer effective protection against these and other security threats.
Performance and security of communications infrastructures	IP – the enabler of transformation in healthcare delivery. IP has already helped to transform the efficiency and productivity of leading organisations in finance, commerce and industry. It has the capability to do the same for the medical profession.